The customer support platform enabling operators to address inquiries from Qiwi Bank clients.
Case study
Gas-supply sphere
Challenge
Solution
We provided a solution by working with this complex ecosystem.
Our team rewrote the frontend of the “Personal Cabinet” project from outdated Angular to modern Vue2. We also eliminated the need for separate databases by transitioning to a shared database for all projects, achieved through API-based query development.
For the “Delivery” project, we completely rewrote the old custom application using Vue2 and PHP, and added several new features such as a dashboard and displaying all courier routes without date restrictions.
Currently, we are developing the “CRM” project from scratch.
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Result
Our achievements include the successful completion of the “Personal Cabinet” project, where we migrated to a shared client database and completely revamped the frontend.
In the “Delivery” project, we rewrote the old application, added new features, and improved courier route management.
We are currently in the process of developing the “CRM” project with the first iteration underway. Our team, consisting of 2-3 developers and 1 PM/QA, has the flexibility to switch between projects, providing support and further development for all three projects for the client Intergaz.
Used technologies
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