Case study

FinTech
The customer support platform enabling operators to address inquiries from Qiwi Bank clients. The Qiwi Bank offers a comprehensive range of services related to financial transactions.
Challenge
Develop a convenient tool for providing high-quality customer support for the bank.
Solution
Our team has successfully implemented a customer support platform, providing prompt and secure chat responses to the bank’s clients. We’ve created a fast chat system for handling customer inquiries, utilizing WebSocket technology with operator queues and client prioritization for enhanced security.
Result
Our team has successfully implemented a customer support platform, providing prompt and secure chat responses to Qiwi Bank’s clients.
Used technologies

Want a similar project?
Contact Us
Explore similar cases
Take a look at cases delivered by our teams to get a clearer picture of how your business can benefit from the services we offer.
All Cases
Voice Diary
Lifestyle

Native SwiftUI mobile application for iPhone and iPad.

view project
Marine Fields
IoT, Maritime

This is a fleet management system with weather maps, GPS monitoring, the alerts mechanism, etc.

view project
NDA LOGISTICS
Logistics

The company carries out complete digitization of mobile and stationary diesel tanks, containers, and industrial fueling stations.

view project
Divante
E-Commerce

An e-commerce solution which includes a lot of brands.

view project