Case study

FinTech
The customer support platform enabling operators to address inquiries from Qiwi Bank clients. The Qiwi Bank offers a comprehensive range of services related to financial transactions.
Challenge
Develop a convenient tool for providing high-quality customer support for the bank.
Solution
Our team has successfully implemented a customer support platform, providing prompt and secure chat responses to the bank’s clients. We’ve created a fast chat system for handling customer inquiries, utilizing WebSocket technology with operator queues and client prioritization for enhanced security.
Result
Our team has successfully implemented a customer support platform, providing prompt and secure chat responses to Qiwi Bank’s clients.
Used technologies

Want a similar project?
Contact Us
Explore similar cases
Take a look at cases delivered by our teams to get a clearer picture of how your business can benefit from the services we offer.
All Cases
AlleoTech
Digital Agency

AlleoTech is a strategic service provider.

view project
NDA
Real estate

An all-in-one solution for landlords, property managers, and agents to manage the entire rental process online

view project
Learnetic
EdTech

Platform for creating educational programs.

view project
Plants
entertainment

A platform with an attractive, user-friendly interface where plant professionals and hobbyists can communicate, provide proof of plant origins, trace plant origins, and review peers.

view project