The customer support platform enabling operators to address inquiries from Qiwi Bank clients.
Case study
Logistics
Challenge
As an outsourcing company, our task was to implement a ticket management and vessel reporting system.
The overall solution aimed to assist ship owners and ship managers in regulatory processes, ensuring safety at sea, as well as improving reporting procedures and passenger operations.
Solution
To address this challenge, our team of developers and designers worked on synchronizing two projects, considering the limitation of internet access to only one.
The Logistics platform operates as follows:
1) The passenger approaches the terminal, enters their information, and pays for the ticket.
2) The terminal prints a boarding pass with a barcode.
3) Upon boarding the ferry, the passenger scans their boarding pass.
4) The system records their boarding.
5) Upon exiting the ferry, the procedure is repeated, and the system records their disembarkation.
2) The terminal prints a boarding pass with a barcode.
3) Upon boarding the ferry, the passenger scans their boarding pass.
4) The system records their boarding.
5) Upon exiting the ferry, the procedure is repeated, and the system records their disembarkation.
All passenger data is collected on a central server and then automatically transferred to a special German government database to comply with legal requirements.
We needed to establish bidirectional synchronization between the systems. The project duration was limited to two months, emphasizing the restricted timeline.
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Result
The successful completion of the project resulted in the implementation of a ticket management and vessel reporting system.
The synchronized system provided ship owners and managers with an efficient solution for regulatory compliance, safety measures at sea, and streamlined reporting and passenger operations.
The project was delivered within the limited timeframe, showcasing the efforts of our team.
Go to project site
bergmann-marine.com
Used technologies
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